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Syndicate Casino Terms & Conditions
These Terms and Conditions explain the rules that apply when you visit or use Syndicate Casino. Please read them carefully before registering an account, making a deposit or participating in any gambling activity. By accessing the website or using its services, you acknowledge that you have read, understood and agreed to these terms, together with any additional rules displayed for a particular product, game, promotion or payment method.
Syndicate Casino operates under a licence from the Tobique Gaming Commission (licence no. 0000002) and a further licence from the AOFA Comoros (licence ALSI-202508056-FI2). Payments are secured with 128-bit SSL encryption.
1. General terms and acceptance
These Terms and Conditions govern your use of the Syndicate Casino website, related services, games, promotions and account facilities. They apply to every visitor and player, whether or not an account has been created. Additional terms may apply to specific games, tournaments, promotions, competitions, payment services or other features. Where additional terms apply, they will be made available before or during the relevant activity and should be read together with these Terms and Conditions.
If you do not agree with any part of these terms, you must not use the website or its services. Your continued access or use of the website after an amendment has been published will generally be treated as acceptance of the updated terms. It is your responsibility to review this page from time to time and remain familiar with the rules that apply to your account and activities.
Syndicate Casino may update, replace or amend these terms where reasonably necessary, including to reflect changes to services, technology, legal requirements, security measures or operational processes. Updated terms will apply from the date stated on the website or, where no date is stated, from the time they are published. If a material change affects your use of the services, you should consider whether you wish to continue using your account.
The website is intended for people who are legally permitted to participate in online gambling in their location. You are solely responsible for checking the laws that apply to you before accessing the website or using any service. Nothing on the website is an invitation to gamble where gambling is prohibited or restricted.
2. Eligibility, registration and account security
You must meet the minimum legal age and all other eligibility requirements that apply in your location before opening or using an account. You must provide accurate, current and complete information during registration and whenever information is requested for account administration, verification, payments, security or legal compliance. You must update your details if they change. Providing false, misleading, incomplete or outdated information may result in restrictions on your account or cancellation of transactions.
Each player should create and use only one account unless Syndicate Casino has expressly approved otherwise. An account must be used personally and must not be sold, transferred, rented, shared or operated on behalf of another person. You must not allow anyone else to access your account, place bets for you or use your payment method through your account.
You are responsible for keeping your login information confidential and for all activity carried out through your account, unless the activity resulted from a security failure that was not reasonably preventable by you. If you believe that your password, account or payment details have been compromised, you should stop using the account and notify the appropriate support channel through the website as soon as possible.
Syndicate Casino may ask for documents or other information to verify your identity, age, address, payment ownership or source of funds. Verification checks may be required before an account is fully activated, before certain services are used, or before a withdrawal or other transaction is processed. You must provide genuine, legible and valid information within the requested timeframe. An account may be limited while checks are being completed.
- You must not open or use an account in another person’s name.
- You must not use the website from a location where the service is unavailable or unlawful.
- You must not attempt to bypass identity, age, location, security or responsible gambling controls.
- You must notify Syndicate Casino if you identify an error, unauthorised activity or suspected misuse of your account.
3. Games, bets, payments and promotions
You should check the available information for each game or activity before participating. This may include game rules, stake options, qualifying conditions, maximum or minimum values, result procedures and any applicable promotional terms. By placing a bet or participating in a game, you confirm that you understand and accept the relevant rules. A game or transaction may be subject to technical, regulatory or operational restrictions.
A bet or game entry is normally treated as accepted only when it has been recorded by the website’s systems and a confirmation or account record is available. Requests that are incomplete, rejected, cancelled or not recorded may not be valid. If there is a clear error, system malfunction, interruption, pricing error or other technical issue, Syndicate Casino may review the relevant activity and take reasonable corrective action, subject to applicable law.
You are responsible for checking your balance, transaction history and game information. If you notice an apparent error, you should report it promptly and avoid relying on the affected balance or transaction until it has been reviewed. Records held by the website may be used to determine the details of account activity, subject to applicable legal rights and dispute processes.
Deposits and withdrawals must be made using a payment method that you are authorised to use. Payment services may be subject to their own terms, processing requirements, fees, verification steps and availability. Syndicate Casino may refuse, delay or reverse a transaction where it is necessary to protect the account, comply with legal obligations, prevent fraud, investigate suspicious activity or correct an error. You remain responsible for any charges imposed by your bank, payment provider or other service provider.
Promotions, bonuses, free plays and other offers are subject to the specific terms displayed with the offer. Those terms may include eligibility requirements, time limits, game restrictions, wagering conditions, deposit requirements, withdrawal rules and limits on one offer per person or household. If promotional terms conflict with these general terms, the promotional terms will apply to the extent of the conflict. Syndicate Casino may withdraw or amend an offer where permitted, including where misuse, error or technical issues are identified.
You must not exploit an error, loophole or technical weakness, use prohibited software or automated tools, collude with other players, manipulate game outcomes or engage in fraudulent or dishonest conduct. Where there are reasonable grounds to suspect such conduct, relevant activity may be investigated and an account may be restricted while the investigation is conducted.
4. Responsible gambling and acceptable use
Gambling should be treated as entertainment, not as a way to make money or recover losses. You should only gamble with money you can afford to lose and should set personal limits on your time and spending. Never chase losses, gamble when distressed or rely on gambling to meet financial obligations. If gambling is no longer enjoyable or begins to affect your wellbeing, relationships, work or finances, stop and seek support from an appropriate service.
Tools and account controls may be available to help you manage your activity. Depending on the service, these may include deposit limits, spend or loss limits, time reminders, breaks, account restrictions or self-exclusion. You should use the controls that suit your circumstances and take care not to increase a limit or remove a restriction impulsively. A request for self-exclusion or account closure may affect your access to services and should be considered carefully.
You must not use the website if you are under the legal gambling age, self-excluded, prohibited from gambling or located in a jurisdiction where the services are not permitted. You must also not provide access to a person who is underage or otherwise unable to use the services lawfully. If you are concerned about your own gambling or another person’s gambling, use the responsible gambling information available on the website and seek independent assistance.
The website must be used lawfully and respectfully. You must not upload harmful code, interfere with website security, overload or disrupt systems, scrape content without permission, impersonate another person, threaten or abuse staff, submit unlawful material, or use the services to support fraud, money laundering or any other criminal activity. Syndicate Casino may suspend access and preserve relevant information where necessary to protect players, staff, systems or the integrity of the services.
5. Privacy, intellectual property, suspension and liability
Personal information is handled in accordance with the applicable privacy information published on the website. By using the services, you acknowledge that information may need to be collected, used, stored and disclosed for account administration, identity verification, payments, customer support, security, responsible gambling, fraud prevention, legal compliance and service improvement. You should read the Privacy Policy for further information about these practices and your privacy rights.
The website and its content, including text, graphics, branding, software, logos, designs and arrangement, may be protected by intellectual property laws. Unless expressly permitted, you must not copy, reproduce, modify, distribute, publish, sell, reverse engineer or commercially exploit any part of the website. You may use the website for personal and lawful purposes only.
Syndicate Casino may suspend, limit or close an account where it reasonably considers that you have breached these terms, provided inaccurate information, failed verification, misused a promotion, acted fraudulently, created a security risk, breached applicable law or used the services in a way that may harm the business, other players or the integrity of the website. Access may also be interrupted for maintenance, technical work, security reasons or circumstances outside reasonable control.
If an account is closed or restricted, transactions and balances may be reviewed before any remaining funds are dealt with. Funds may be withheld or adjusted where this is permitted by law and reasonably connected with fraud, unlawful conduct, a breach of these terms, a payment reversal or an unresolved verification issue. You should not attempt to open a replacement account to avoid a restriction or self-exclusion.
The website and services may not always be available, uninterrupted, error-free or compatible with every device or network. To the extent permitted by law, Syndicate Casino is not responsible for loss caused by events outside reasonable control, unauthorised access resulting from your failure to protect your credentials, interruptions caused by your equipment or internet provider, or reliance on information that has not been independently confirmed. Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded.
If any provision of these terms is found to be invalid or unenforceable, it will be read down or removed to the minimum extent necessary, and the remaining provisions will continue. A failure to enforce a provision immediately does not mean that it has been waived. These terms, together with any applicable additional terms and policies displayed on the website, form the agreement between you and Syndicate Casino regarding your use of the services. Any dispute should first be raised through the support process made available on the website. The laws and courts applicable to the relevant service and your use of it will apply, subject to any mandatory rights available to you.