Cookies Policy | Syndicate Casino

What cookies are and how we use them

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember certain information and support the operation of online features. Some cookies are stored only while your browser is open, while others remain on your device for a longer period or until you remove them.

Syndicate Casino may use cookies, web storage, pixels, tags, software development kits and related technologies. In this policy, we refer to these technologies collectively as cookies unless a particular distinction is important. The technologies used may change as the website, its features and its security requirements develop.

Cookies can help us provide a more reliable and relevant experience. They may support account access, remember settings, maintain a session, protect the website from misuse, understand how visitors use the website and help us improve content and functionality. Some cookies may also be used to measure marketing activity or display information that is more relevant to your interests, subject to your choices and applicable requirements.

Cookies do not generally identify you by name on their own. However, information collected through cookies may be linked with other information associated with your browser, device or account. Where this information is personal information, it will be handled in accordance with our Privacy Policy and applicable Australian privacy requirements.

First-party and third-party cookies

First-party cookies are set by Syndicate Casino or by services operated on our behalf. Third-party cookies are set by another service that supports a feature of the website, such as analytics, security, embedded content or advertising measurement. Third parties may use their own technologies in accordance with their own privacy policies and terms.

We do not control every technology used by third parties, and the availability of particular cookies may change from time to time. Where appropriate, you should review the relevant third party's information to understand how it collects and uses data.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions and cannot normally be switched off through ordinary preference tools. They may allow pages to load correctly, support account and login processes, maintain a secure session, remember security choices, route traffic, prevent fraudulent activity and provide services you have requested. Without these cookies, parts of the website may not work properly.

Preference and functionality cookies

Preference cookies help remember choices you make while using the website. Depending on the features available, they may remember language or display settings, cookie preferences, accessibility choices and other selections. These cookies are intended to make future visits more convenient and reduce the need to repeat the same choices.

Security, fraud prevention and risk management cookies

Online gambling websites need security controls to help protect players, accounts and the website. Cookies and related technologies may help recognise unusual activity, identify automated or malicious behaviour, support authentication, protect transactions and assist with responsible access controls. Information collected for these purposes may be combined with other technical information, such as browser, device and network details, where necessary for security and compliance activities.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may show which pages are visited, how users move between pages, whether features operate as expected and where errors or delays occur. This information can help us monitor performance, improve navigation, test changes and make the website easier to use. Analytics information is generally reviewed in aggregated or pseudonymous form where practical.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand which content is useful and present information that may be more relevant to you. These cookies may be placed by Syndicate Casino or by selected advertising and measurement providers. You can usually control non-essential marketing cookies through the available consent or preference tools.

Session and persistent cookies

Session cookies normally expire when you close your browser. Persistent cookies remain for a period set by the website or the relevant provider, unless you delete them earlier. The period may depend on the purpose of the cookie. Necessary cookies may be retained for as long as needed to provide a secure service, while preference, analytics or marketing cookies may have different lifespans.

Your cookie choices and browser settings

When available, the website's cookie banner or preference tool allows you to review and manage categories of non-essential cookies. You may accept or reject optional categories, change your choices later or withdraw consent where the relevant tool supports those functions. Essential cookies may continue to operate because they are required for the website to function, maintain security or provide a service you have requested.

You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, block cookies, delete existing cookies or receive a warning before a cookie is placed. Instructions differ between browsers and devices, so you should check the support information provided by the manufacturer or browser provider.

Blocking all cookies may prevent some website features from working correctly.
Deleting cookies may remove saved preferences and sign you out of an account or service.
Cookie controls may need to be applied separately on each browser or device.
Private or incognito browsing may limit storage during a session, but it does not necessarily prevent all technical data collection.
Changing cookie choices does not automatically delete information already collected or stored by a third party.

If you use more than one device to access the website, you may need to manage cookie settings on each device. Your choices may also be reset if you clear browser storage, use a different browser or access the website after a material change to the consent tool.

Mobile and similar technologies

If you access the website through a mobile device, some controls may be provided by the operating system, browser or application settings rather than by a desktop-style cookie tool. Similar technologies, such as device identifiers or local storage, may perform functions comparable to cookies. The available controls depend on your device and software.

Cookie choices are separate from responsible gambling choices. Managing cookies does not change account limits, self-exclusion settings, safer gambling tools or other account controls. If you want to review or change those settings, use the responsible gambling or account features made available on the website.

Privacy, updates and further information

Information obtained through cookies may include an internet protocol address, browser type, device type, operating system, approximate location, pages visited, links selected, session information, referral information and details about how the website is used. The information collected will depend on the cookies enabled, the website features you use and the choices you make.

We may use cookie information to operate and secure the website, provide requested functions, remember preferences, analyse performance, investigate technical problems, detect misuse, support fraud prevention, improve services and measure communications. We may also share relevant information with service providers that perform functions for us, such as hosting, security, analytics, technology, customer support or marketing measurement. These providers are expected to handle information for appropriate purposes and in accordance with applicable obligations.

Our Privacy Policy provides further information about how personal information may be collected, used, disclosed, stored and protected, as well as how you may exercise available privacy rights. If information collected through cookies is combined with account information or other personal information, the combined information will be handled under that policy.

Changes to this Cookies Policy

We may update this Cookies Policy when our website, technology, service providers or legal obligations change. The updated version will be published on this page, together with a revised date or other notice where appropriate. You should review this page from time to time so that you understand the current approach. If a change requires renewed consent, the relevant consent tool may be shown when you next visit the website.

Questions and concerns

If you have a question about this Cookies Policy, your cookie choices or the handling of information collected through the website, please use the support or contact options made available on the Syndicate Casino website. When making a privacy enquiry, provide enough information for your request to be understood, but avoid sending passwords, payment details or other sensitive information through an unsecured message.

By continuing to use the website after reviewing the available cookie notice and settings, you acknowledge that cookies may be used as described in this policy, subject to the choices and controls available to you.