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Betting Rules

These betting rules explain the general conditions that apply when you use Syndicate Casino betting services. They should be read together with the website Terms and Conditions, Privacy Policy, Responsible Gambling information and any specific rules displayed for a particular product, market or promotion.

Syndicate Casino operates under a licence from the Tobique Gaming Commission (licence no. 0000002) and a further licence from the AOFA Comoros (licence ALSI-202508056-FI2). Payments are secured with 128-bit SSL encryption.

1. General betting conditions

By opening an account, accessing betting services or placing a wager with Syndicate Casino, you confirm that you have read and understood the rules that apply to your activity. These rules form part of the agreement between you and the operator. If there is any difference between a general rule on this page and a specific rule shown for a market, game or promotion, the specific rule may apply to that activity.

Betting services are provided subject to applicable Australian laws, regulatory requirements and location restrictions. You are responsible for checking that online gambling is permitted where you are located before using the service. Syndicate Casino may restrict, suspend or refuse access where required by law, regulation, risk controls or account procedures.

You must be of the minimum legal gambling age that applies in your jurisdiction. You must also use your own account and provide information that is accurate, current and complete. An account must not be shared, transferred, sold or operated on behalf of another person. You remain responsible for all activity carried out through your account unless you have promptly reported unauthorised access.

  • Only one personal account should be used unless the operator has approved another arrangement in writing.
  • You must not place bets for another person or allow another person to place bets through your account.
  • You must not use the service for unlawful activity, fraud, money laundering or any activity intended to avoid applicable restrictions.
  • You must follow any account verification, identity, payment and security requirements that apply to your use of the service.
  • You should review the details of each bet before confirming it, as a submitted bet may not be changed or cancelled once accepted.

2. Placing and accepting bets

A bet is only valid when it has been successfully submitted through the website or another approved betting channel and is accepted by Syndicate Casino. Entering a selection, stake or bet type into a betting slip does not mean that the bet has been accepted. A confirmation message, account record or bet reference may be used to show that a bet has been recorded, but you should check your account history and retain relevant details for your records.

You are responsible for selecting the correct event, market, outcome, bet type, stake and odds before confirming a wager. If you notice an issue after placing a bet, do not assume that it has been cancelled or amended. Contact the operator through the available support channel and provide the relevant account and bet information without sharing your password or security codes.

Stake limits and acceptance

Minimum and maximum stakes may apply to accounts, products, events, markets or individual bets. The applicable limit may be displayed before a bet is submitted. A bet may be rejected, partially accepted, adjusted to an available maximum or declined if it does not meet the relevant requirements. Where only part of a bet is accepted, the accepted portion will be recorded and the remainder will not form part of the wager.

Syndicate Casino may restrict betting on an event or market, remove a market, suspend betting, or apply account-level controls. These actions may be taken for operational, technical, legal, integrity, security or responsible gambling reasons. A market being visible on the website does not guarantee that it will remain available until an event begins or finishes.

Bet confirmation and records

The information shown in your account is the primary record of your accepted bets. You should check the bet details, including the time placed, selections, stake, odds, potential return and status. If your account record does not match your understanding of a wager, raise the issue as soon as reasonably possible. The operator may review system records, transaction logs and other relevant information when determining whether a bet was accepted.

3. Odds, returns and settlement

Odds are displayed for information before a bet is confirmed and may change as markets develop. The odds applicable to an accepted bet are the odds recorded with that bet, subject to correction of a clear error or the specific rules for the relevant market. Displayed odds may be decimal, fractional or another format identified on the website. Any potential return shown may include the original stake or may show the profit only, so you should review the bet summary before confirming it.

Bets are settled using the official result or source identified in the applicable market rules. Settlement may take place after the event has finished, after the relevant result has been confirmed, or after any required review has been completed. A result can be amended if the original result was incorrect, incomplete or later overturned in accordance with the applicable rules.

  • A winning bet is paid according to the recorded odds and the applicable stake calculation.
  • A losing bet does not generate a return unless a specific rule provides otherwise.
  • A void bet is treated according to the rule for that market and may result in the relevant stake being returned without a winning profit.
  • A pushed, tied or drawn outcome is settled according to the terms displayed for the particular market.
  • For multi-selection or combination bets, the result depends on the outcome of each selection and the rules for the bet type.
  • Where an event or market does not produce a valid result, the applicable cancellation or voiding rule will be used.

Results and settlement timing

Settlement information may not be available immediately after an event ends. Delays can occur while results are checked, official information is obtained, or an integrity, technical or operational matter is reviewed. A pending status does not by itself mean that a bet has won or lost. You should wait for the final account status and refer to the relevant market rules before treating a wager as settled.

If a return is credited in error, the operator may correct the account balance and recover or reverse the incorrect amount, subject to applicable law. You must not withdraw, spend or transfer funds that you know, or reasonably should know, were credited incorrectly.

4. Event changes, cancellations and errors

Events can be delayed, postponed, abandoned, relocated, shortened or changed in another way. The result of a bet in these circumstances depends on the rules for the relevant sport, competition, race, game or market. Some bets may remain valid after a delay or change, while others may be voided. The market-specific rules shown at the time of betting will be used where available.

If an event is cancelled or does not take place within the period specified by the applicable rules, affected bets may be void. If an event is postponed, bets may remain active or may be cancelled depending on the circumstances and the product rules. A change to the venue, participants, format or scheduled time may also affect settlement. You should not rely on an event continuing exactly as originally advertised.

Obvious errors and technical problems

An obvious error may include an incorrect price, selection, event detail, result, calculation, settlement or other information that a reasonable customer would recognise as materially incorrect. Where an obvious error occurs, Syndicate Casino may correct the error, void the affected bet, settle the bet using the correct information or take another action permitted by the applicable terms and law.

Bets placed during a website, software, payment or communication failure may not be accepted or may be subject to review. A delay, frozen screen, duplicated message or missing confirmation should not be treated as proof that a bet was accepted. If you experience a technical issue, check your account history before attempting to place the same bet again, as a repeated submission could create more than one accepted wager.

  • Do not attempt to exploit a pricing, settlement or software error.
  • Keep screenshots or other relevant information if a technical problem affects your account or bet.
  • Report suspected errors or unauthorised transactions as soon as possible.
  • Do not disclose passwords, one-time codes or other confidential account information when reporting an issue.
  • The operator may suspend settlement while an error or unusual activity is investigated.

5. Account security, fair play and responsible betting

You must keep your login details secure and notify Syndicate Casino promptly if you believe that someone else has accessed your account. Use a strong, unique password and avoid accessing your account through an insecure or shared device. You are responsible for checking account activity, balances and bet records regularly. The operator may ask for additional information to confirm your identity, protect your account or meet legal and regulatory obligations.

Betting should be treated as entertainment and not as a way to make money or recover losses. Set a budget before you start and only wager money that you can afford to lose. Consider using available deposit, spending, time or activity controls if you find that betting is becoming difficult to manage. Taking regular breaks can also help you keep your activity within limits that suit you.

  • Never chase losses by increasing your stakes or betting for longer than planned.
  • Do not bet when affected by alcohol, drugs, strong emotions or financial pressure.
  • Keep gambling separate from essential household expenses and other financial commitments.
  • Use account restrictions or self-exclusion options if you need help stopping or reducing your activity.
  • Seek independent support if gambling is causing stress, debt, relationship problems or other harm.

Syndicate Casino may apply responsible gambling controls, including limits, warnings, account reviews, temporary restrictions or account closure. These measures may be applied at your request or where activity raises a concern. You must not attempt to bypass a restriction by creating another account or using another person's account.

Questions and complaints

If you believe a bet has been recorded, settled or handled incorrectly, review the applicable market rules and your account history first. You may then raise the matter through the support or complaints process made available on the website. Include the relevant bet reference, event, date, account information and a clear description of the issue. Do not include your password or full payment credentials. Complaints will be reviewed under the operator's applicable procedures, with further information requested where necessary.

These betting rules are intended as general information and do not replace the full Terms and Conditions or any product-specific rules. The latest version displayed on the website applies to future activity. By continuing to use the service, you acknowledge that rules may be updated where permitted and that you should review them regularly.